Platform Under Development - Demo Version

24/7 Support Available

How can wehelp you?

Search our knowledge base, browse FAQs, or contact our support team

All Systems Operational99.98% uptime

Get Support

Choose the support channel that works best for you

Live Chat

Chat with our support team in real-time

24/7
Instant response

Email Support

Send us an email and get a response within 4 hours

24/7
< 4 hours response

Phone Support

Speak directly with a support specialist

Mon-Fri 8AM-8PM EST
Immediate response

Video Call

Schedule a screen-share session with our team

By appointment
Same day response

Popular Topics

Setting up your first patient record

Getting Started15.2K views

How to schedule appointments

Features12.8K views

Understanding billing and claims

Account & Billing11.4K views

Configuring user permissions

Security10.9K views

Integrating with Epic EHR

Integrations9.7K views

Mobile app installation guide

Mobile Apps8.5K views

Frequently Asked Questions

Find answers to common questions about Median

Getting started with Median is easy! Sign up for a free 30-day trial, and you'll receive onboarding emails with step-by-step guides. Our implementation team will schedule a kickoff call to understand your needs and create a customized deployment plan. Most facilities are up and running within 90 days.

Still Need Help?

Our support team is standing by to assist you with any questions